Shipping Information

A MESSAGE TO YOU

We know you are excited to get your Fursure products, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

AUS POST NOTICE

We ship with Australia Post and they are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively. 

Due to social distancing measures, signature is no longer required when receiving your order.

WHERE IS YOUR HQ AND WAREHOUSE BASED?

All of our products are stocked and dispatched quickly from our Melbourne or Sydney warehouse and our office is located in Sydney, NSW. We are 100% Australian Couple owned and operated business in Australia.

MULTIPLE PRODUCTS PURCHASED

Purchases made of two different items from our store could be delivered at different times. Please do not worry if you receive one item but not the other, your other item will not be far behind. We do this to save shipping costs so we can maintain our Free Shipping Australia Wide!

IS DELIVERY FREE?

For a limited time only we are offering Free Delivery Australia Wide!

Products are stocked and dispatched quickly from our Melbourne or Sydney warehouse

HOW LONG TILL I GET MY FURSURE PRODUCTS?

We ship all products within 24 hours of purchase, ensuring you get your Fursure products as soon as possible. 

You will receive your Fursure products usually within 4-14 business days of placing your order, it is largely dependent on how fast AusPost are since their enterprise is experiencing large volumes of package delivery.

Our estimated delivery times for Australian Customers are:

• VIC, NSW, QLD & SA -  Allow up to 12-14 days, however your order usually arrives in around 4-9 days from dispatch.
• WA , TAS and all other rural areas - Allow up to 12-14 days, however your order usually arrives in around 5-11 days from dispatch.